Returns & Exchanges
At MRLSEXDOLL, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for returns and exchanges on all eligible items. Please ensure that all garments remain in their original condition with tags attached to qualify for a full refund.
Initiate Your Request
Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all original tags, labels, and hygiene seals are intact and undamaged.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.
Receive Your Refund
Once our quality control team inspects and approves the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing